• We endeavour at all times to respond in the most effective manner possible to your concerns, wishes and needs in respect of all aspects of the banking business. Should you nevertheless have grounds for a complaint or wish to make suggestions about how our products and services could be improved, please do not hesitate to contact us. We view such feedback as an opportunity to improve the quality of our services on an ongoing basis, and assure you that we shall address the issues you raise without delay.

    If you have any suggestions, questions or complaints to make, we kindly ask you to send an e-mail to: